Company & service From artwork to delivery: three days to a sample, one week to the goods 2026-11-02 Company & service 4 min read A one-week delivery is not a promise that the loom works faster. It is the result of having sampling, pattern writing, production and inspection in one building, and of the buyer sending a complete file at the start. Step 1 — artwork and the sampling request Send vector artwork or a clean scan, the finished size, the item and material, the quantity and the date you need the goods. We check the file against the machine: minimum stroke width, thread colours, and whether the construction can hold the detail at that size. Problems are cheaper to fix on screen than on a loom. Step 2 — sampling in three days Sample development from your artwork is completed in three days. You get a physical piece to put on the garment, hold against the fabric in daylight, and wash if the garment will be washed. Approve the sample in writing — it becomes the production reference, which is what the final inspection compares against. Step 3 — pattern writing The approved artwork is converted into a weaving or embroidery file. This is the step that decides whether the logo will read cleanly at 30 mm. Because the pattern writers sit with the looms, a correction goes back the same day instead of waiting for a file exchange. Step 4 — production Woven labels run on the Swiss label looms; embroidery on the Japanese machines; printed labels, care labels and hangtags on the printing units. Runs are scheduled against the confirmed date rather than first-come-first-served, which is how a reorder can move ahead of a new development. Step 5 — inspection and packing Every run is compared against the approved sample: colour, size, weave density, cut edge, and the print on care labels. Rejects are pulled before packing. Mixed trim sets are packed together so a factory receives one carton, not four — one of the quieter reasons deliveries arrive on time. Step 6 — dispatch Standard items leave within one week of approval. New constructions, complex shapes and multi-colour embroidery take longer, and we will say so before you place the order rather than after. A realistic date quoted at the start is worth more than an optimistic one that slips. The fastest order is the one where the file was right the first time. Sampling is how we get there without risking the production run. A checklist before you send Vector artwork, or a scan at 300 dpi or better Finished size and fold style Item and base material Quantity per size and colourway Required delivery date and destination Care regime and any market-specific labelling rules
